Navigation 3

• How do I move around?

  To walk around you can press the arrow keys or W,A,S,D.  To jump just press space. You can also ...
• How can I change my camera angle?

  You can change your camera angle by holding the right mouse button and moving your mouse. You ca...
• How can I visit different locations?

  You can travel to different regions in sinespace using the Explore button at the bottom of the s...

Vehicles 2

• How can I get a vehicle?

  You can buy vehicles from our in world Shop. Click on the 'Shop' tab at the bottom. On...
• How do I drive a vehicle?

  To drive a vehicle, first open your Inventory, and click on the vehicle you want to drive. When ...

Outfits/Clothing 4

• How can I change my outfit?

  To change your avatar’s outfit, click on the Outfit button. This will open the Outfi...
• How can I purchase more clothes?

  To purchase more clothes, click on the Shop button. Once inside the Shop, click on the Clothes t...
• How can I save an outfit?

  We have an Outfit system which means you can create new Outfits to switch to and from. To make a...
• How do I change my gender?

  Changing your avatar gender To change your avatar gender, click on the Outfit Window at the...

Friends and Communication 6

• How can I add users as friends?

  To add another user as a friend, click on their avatar and then click on the 'More' bu...
• How can I get my friend to my location?

  You can teleport your friends to you by clicking on their name in the Friends list. Once you hav...
• How can I remove friends from my friends list?

  To remove people from your Friends list click on their name in the friends list. This will open ...
• How can I chat to other users?

  You can talk to other users in global chat, region chat or send them a private message. To talk ...
• Can I email other users?

  Yes you can email other users in sinespace using our in world email. To email a user, click on t...
• Can I voice chat with other users?

  All of the regions have voice chat enabled already. If you want to talk to other users in a regi...

Performance Related 4

• How can I improve visual quality?

  You can increase the graphics setting to make the platform run faster. To do so click on the Set...
• My PC is lagging when I run; What can I do?

  You can lower the graphics setting to make the platform run faster. To do so click on the Settin...
• Where can I see if I am online or offline?

  There is a wave sign at the top of screen which shows if you are disconnected or connected. It w...
• My avatar is stuck and I can't move, what can I do?

  You can either travel to other region to get your avatar unstuck, or you can exit the client com...

Currency 2

• How can I earn Silver?

  You can earn Silver by doing various activities / quests.
• What is Silver and Gold and how can I use them?

  Silver is the currency of the platform. You can use it to purchase clothing, accessories and to ...

Activities and Quests 1

• How do I do an activity/quest?

  Activities/quests are marked by an exclamation mark either on objects in regions or above avatar...

Account Related 3

• How can I change my password?

  You can change your password by going to your account settings page. You must be logged in to ch...
• I forgot my password how can I reset it?

  To reset your password click on the Login button on our main website, sine.space.  Then...
• I forgot my username, how do I recover it?

  If you have forgotten your username, you can go to your account settings page and see your usern...

Report a bug 3

• Is this platform free to play?

  Yes this is completely free to play. Every user gets a free region, which you can access by clic...
• How can I see upcoming patches or news?

  To see upcoming changes or news, visit our blog.  For talking to our commmunity or to check ...
• I found a bug, how do I report it?

  If you have found a bug on our viewer and want to report it, you will need to report it to us th...

Payment Related 3

• My card is not working on your website, what can I do?

  Please check you have entered your details correctly - if you still have problems purchasing, pl...
• My payment went through but I haven't received my Gold yet, what can I do?

  Please contact http://support.sinewave.space with your transaction id. Put the subject as paymen...
• What type of payment method do you accept?

  We support payments made by debit card, credit card and Paypal. 

Miscellaneous 1

• Retrieving Log Files

  If support asks you to recover a log file for us - usually if something has gone wrong, and we n...