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How do I move around?To walk around you can press the arrow keys or W,A,S,D. To jump just press space. You can also ...
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How can I change my camera angle?You can change your camera angle by holding the right mouse button and moving your mouse. You ca...
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How can I visit different locations?You can travel to different regions in sinespace using the Explore button at the bottom of the s...
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How can I get a vehicle?You can buy vehicles from our in world Shop. Click on the 'Shop' tab at the bottom. On...
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How do I drive a vehicle?To drive a vehicle, first open your Inventory, and click on the vehicle you want to drive. When ...
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How can I change my outfit?To change your avatar’s outfit, click on the Outfit button. This will open the Outfi...
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How can I purchase more clothes?To purchase more clothes, click on the Shop button. Once inside the Shop, click on the Clothes t...
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How can I save an outfit?We have an Outfit system which means you can create new Outfits to switch to and from. To make a...
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How do I change my gender?Changing your avatar gender To change your avatar gender, click on the Outfit Window at the...
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How can I add users as friends?To add another user as a friend, click on their avatar and then click on the 'More' bu...
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How can I get my friend to my location?You can teleport your friends to you by clicking on their name in the Friends list. Once you hav...
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How can I remove friends from my friends list?To remove people from your Friends list click on their name in the friends list. This will open ...
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How can I chat to other users?You can talk to other users in global chat, region chat or send them a private message. To talk ...
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Can I email other users?Yes you can email other users in sinespace using our in world email. To email a user, click on t...
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Can I voice chat with other users?All of the regions have voice chat enabled already. If you want to talk to other users in a regi...
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How can I improve visual quality?You can increase the graphics setting to make the platform run faster. To do so click on the Set...
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My PC is lagging when I run; What can I do?You can lower the graphics setting to make the platform run faster. To do so click on the Settin...
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Where can I see if I am online or offline?There is a wave sign at the top of screen which shows if you are disconnected or connected. It w...
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My avatar is stuck and I can't move, what can I do?You can either travel to other region to get your avatar unstuck, or you can exit the client com...
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How can I earn Silver?You can earn Silver by doing various activities / quests.
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What is Silver and Gold and how can I use them?Silver is the currency of the platform. You can use it to purchase clothing, accessories and to ...
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How do I do an activity/quest?Activities/quests are marked by an exclamation mark either on objects in regions or above avatar...
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How can I change my password?You can change your password by going to your account settings page. You must be logged in to ch...
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I forgot my password how can I reset it?To reset your password click on the Login button on our main website, sine.space. Then...
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I forgot my username, how do I recover it?If you have forgotten your username, you can go to your account settings page and see your usern...
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Is this platform free to play?Yes this is completely free to play. Every user gets a free region, which you can access by clic...
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How can I see upcoming patches or news?To see upcoming changes or news, visit our blog. For talking to our commmunity or to check ...
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I found a bug, how do I report it?If you have found a bug on our viewer and want to report it, you will need to report it to us th...
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My card is not working on your website, what can I do?Please check you have entered your details correctly - if you still have problems purchasing, pl...
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My payment went through but I haven't received my Gold yet, what can I do?Please contact http://support.sinewave.space with your transaction id. Put the subject as paymen...
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What type of payment method do you accept?We support payments made by debit card, credit card and Paypal.
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Retrieving Log FilesIf support asks you to recover a log file for us - usually if something has gone wrong, and we n...
